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4 Ways to Make Taking Taxi with Your Dog Easier

Pet Taxi Singapore | Vanillapup

The humans don’t have a car so bringing me around means taking a taxi. We have heard some people complain that taking a taxi with their dogs is tough and sometimes even stressful!

We are lucky that so far our experience has not been bad, and most taxis would take us without any major problems.

However, just last weekend, we had two taxis reject us, causing us to be late for an appointment. We then truly understood what those pet owners meant.

Through our own experience and also listening to the common concerns of our taxi drivers, we came up ways to make your taxi experience with fido easier.

1. Try a few taxi businesses

When Uber and Grab weren’t in Singapore yet, the humans only had public taxis as their only choice.

Now that we have private taxi booking apps, taking a taxi with me became easier. We find that Uber and Grab drivers are generally more polite and friendlier than our standard taxi drivers.

They also tend to be younger and more tolerant of dogs in their cars. We even had Malay drivers who didn’t mind picking us up!

If private taxi booking still proves to be a problem for you, then there are always dedicated pet taxi companies!

Although they are significantly pricier than regular taxis and ideally pre-booked, they are truly pet-friendly rides. Also, pet owners with more than one dog or large dogs may find them extremely useful.

Here are some to check out:

Do note that most pet taxis charge for waiting time or have surcharges for certain timings. Also, some pet taxis are cars while others are vans. So, do ask questions or give several a try to see what works best for you.

2. Call the driver

If you are using regular taxi booking apps, always call the driver upon booking confirmation.

Even if you have written in the comment box that you have a dog, they wouldn’t see it until they have accepted the booking. Some may even miss the comment entirely.

Hence, it’s always safer to give them a call to make sure that there are no issues. This also means that you have to buffer more travel time, just in case the driver rejects you and you have to make a new booking.

3. Keep your dog in a carrier

Most drivers will accept dogs in carriers or crates. If you don’t want to use one, at least wrap your dog in a towel to make them more likely to accept your booking.

If you have a big dog, put her on the car floor and keep her head away from the sticking through to the front seats. This is especially so if you get a Malay driver.

Drivers’ top concerns:

  • pet fur or hair flying around in their car
  • pee or poo accidents
  • drool on the window or any other part of the car

As a considerate passenger, try to give drivers peace of mind by making your best effort to prevent those potential problems.

4. Leave a good review

If you were driven by a wonderful driver, do give them a good review if possible. This will encourage them to continue being accepting of dogs!

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Photo credit: Adventures with my dogs via Foter.com / CC BY-NC-ND

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Latte is the happy Westie behind Vanillapup, a website for dog lovers. Discover latest products and services, dog-friendly hangouts, helpful tips and advice, and exclusive perks.


  1. Shona

    December 25, 2016 at 1:54 pm

    I kenna complained twice from taxi drivers to and from the vet. I stated I have a dog in a bag. Both were Malay drivers. I do respect their religion but my dog is always in her carrier bag. The first incident the driver scolded me for not saying and I asked him to double check cos I did indicate on the app. He did check but still grumbled. The second incident the driver just drove past and he had the cheek to complain to his customer service and I told her I did indicate and she confirmed that I did. It was raining that time with a sick dog so I wasn’t in the best of mood. I have not tried Uber and Grab cos I have heard horror stories. It is hard to travel with my dog.

    I shouldn’t be a scrounge! Lol! Life goes on.

    Merry Christmas Latte!

    • Vanillapup

      December 25, 2016 at 4:53 pm

      Hi Shona, that sucks! Yeah usually they will miss the comment box, so it’s best to call them to be safe. Grab and Uber have been 98% successful for us 🙂 Do give them a try!

      Merry Christmas to you and your family!

      • Shona

        February 10, 2017 at 4:38 pm

        Going to give Grab or Uber a try next week. Wish me luck! LOL!

        • Vanillapup

          February 11, 2017 at 12:01 am

          Haha good luck!

          • Shona

            March 30, 2017 at 5:36 pm

            Tried Grab and I texted the driver to say I have a dog. The driver didn’t even reply and just cancelled the booking. After a few tries with Grab, Uber and Comfort Taxi apps, I finally came to the conclusion that Comfort Taxi is the more liable of the lot as they are governed by ComfortDelgro so got more at stake.

          • Vanillapup

            April 1, 2017 at 1:17 pm

            Hi Shona, there are some days when we face the same problems too! We use Grab most of the time because it’s usually cheaper and 98% of the time, we meet good dog-friendly drivers. But on days when things don’t go our way, we will try Comfort and Uber too. We get rejected by Comfort and Uber drivers as well so there’s no guarantee unfortunately.

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