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Where To Shop: Online Pet Shops Singapore

kohe pets | vanillapup

Here are three online pet shops to get your pet supplies – Kohe Pets, Polypet and Petsplay! Find out what’s good and bad about them!

Mama spends a lot of time in front of her machines. Though in different sizes, they are from the same breed; all marked by a bitten apple. It seems like she can’t live without them. I, on the other hand, can’t resist the urge to bite on their edges and lick their glassy surface.

Anyway, I recently found out that some of my things come from the machines! There are these “windows” where the shops exist. Sometimes mama would show me things in them and days later they would appear at our door step! I must say I am impressed by what these machines can do; so much so I have stopped chewing the cables attached to them, as a sign of respect.

There are three online pet supplies shops (is that what they are called?) that mama frequents – Kohe Pets, Polypet and Petsplay!

Kohe Pets

kohe pets | vanillapup

Mama loves this online store! I overheard her telling Lionel that they offer “free delivery for orders above S$50!” By the sound of the excitement in her voice, that must have been an awesome pawsome deal. The people from Kohe Pets are also really nice. There was once mama forgot to restock my dry food (Yup, how could she?!). She quickly ordered it with Kohe Pets and upon request, they delivered it on the same day! What a relief!

Price: Generally cheaper than physical retail stores plus free delivery with orders above S$50.

Rewards: There is currently no rewards system. What a pity! [Update: Kohe Pets now has a reward system]

User experience: Easy to navigate and search for items. However, search results lack visuals and there isn’t a “view all” function. There’s also no log in feature. Every time mama purchases something, she needs to fill in her details all over again. That frustrates her a bit.

Service: Excellent. Friendly staff who would go the extra mile for customers.

*Read my latest blog post on Kohe Pets..

Polypet

polypet | vanillapup

Mama hasn’t found an online store that has excellent design in Singapore. Polypet is pretty decent by her standards. She also appreciates their large variety of toys, grooming tools and treats.

Price: Through a quick comparison, Polypet is the cheapest for most items that mama purchases. I eat Merrick grain-free food, which is currently 4lb = S$49 at Kohe Pets and S$44.70 at Polypet. The downside is that they only offer free delivery for orders above S$100. A S$10 surcharge will be billed for orders under S$100.

Rewards: There’s a rewards system!

User experience: Good navigation and accurate search results with visuals. There’s also a log in feature so it’s easier to check out!

Service: Fast, and mama has no problems with them so far.

Petsplay!

petsplay | vanillapup

One thing about Mama is that she likes choices. Petsplay! is where she goes to for price comparison. It also has a nice interface and easy navigation! The problem? They offer mostly food products for dogs and cats and in limited variety.

Price: Some items can be cheaper than both Kohe Pets and Polypet, such as Frontline plus. Free delivery for orders above S$65. A delivery charge of S$5 is applicable for orders less than S$65.

Rewards: None ๐Ÿ™

User experience: Nice and neat interface. but limited product variety.

Service: N.A. Mama hasn’t bought anything from them yet due to their limited product range.

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Latte is the happy Westie behind Vanillapup, a website for dog lovers. Discover latest products and services, dog-friendly hangouts, helpful tips and advice, and exclusive perks.
2 Comments

2 Comments

  1. weliveinaflat

    September 24, 2013 at 4:52 pm

    Hello, nice to meet you ๐Ÿ™‚ I used to order online from Polypet but not anymore since they increase the free delivery minimum… Now we drive there and get it ourselves. Sigh. I have bought addiction canned food from Petsplay though… appear to be the cheapest that I can find… Kohepets presents information so badly for canned food, I don’t even know how much it costs, let alone decide to buy there haha!~… You’re one lucky pup to be getting Merrick ๐Ÿ˜›

    • vanillapup

      September 25, 2013 at 12:18 pm

      Hi! Nice to meet you too ๐Ÿ™‚ Now I’m purchasing most things from Polypet. Seems to be the cheapest around. Do share if you find another good one!

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